Customer Service Representative Jobs Vacancy in Cma Cgm Melbourne
Cma Cgm Melbourne urgently required following position for Customer Service Representative. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.
Customer Service Representative Jobs Vacancy in Cma Cgm Melbourne Jobs Details:
APL, one of the world's leading ocean carriers, offers more than 90 weekly services and call ports in over 50 countries worldwide and provides container transportation through an international shipping network which combines high-quality intermodal operations with advanced technology, equipment and e-commerce.
APL is part of the CMA CGM Group, the world's third largest container shipping company with headquarters in Marseilles, France. The Group offers a complete range of activities including shipping, handling facilities in port as well as logistics on land. The Australian group consists of CMA CGM Australia, ANL Container Line Pty Ltd (a wholly owned subsidiary of CMA CGM group) and APL (a wholly owned subsidiary of CMA CGM group) with centralised offices in Melbourne and branch offices in all Australian states.
A fantastic permanent opportunity has become available in our APL Customer Support Division for an enthusiastic individual to join their busy and vibrant team! Reporting to the Customer Support Supervisor (Export), the main responsibilities of this role are:
- To provide professional and personal customer service to all APL clients.
- To ensure that the commercial interests and shipping requirements of APL are held as highest priority.
- To actively assist Sales in promoting the APL brand.
To be successful in this role, you MUST have -
- Australian citizenship or permanent residence
- At least 12 months' previous Customer Service experience, preferably in the Shipping/Freight forwarding industry
- Excellent communication skills - both written and verbal
- Excellent problem solving skills with the ability to foster relationships with customers
- Ability to multitask and prioritise
- Ability to meet tight deadlines and work unsupervised
- Strong organisational and administration skills
- Strong keyboard and computer skills
- Excellent telephone manners with a strong focus on customer satisfaction
We are looking for a motivated individual who thrives under pressure and can work towards deadlines. In return, APL and the CMA CGM group provide unlimited opportunities to grow your career throughout our wide international network. If this sounds like a career for you, we would like to hear from you.
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