09 Apr

Guest Service Agent Mlcl Jobs Vacancy in Cushman Wakefield Brisbane

Position
Guest Service Agent Mlcl
Company
Cushman Wakefield
Location
Brisbane QLD
Opening
09 Apr, 2019 17 days ago

Cushman Wakefield Brisbane urgently required following position for Guest Service Agent Mlcl. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Guest Service Agent Mlcl Jobs Vacancy in Cushman Wakefield Brisbane Jobs Details:

Job Title

Guest Service Agent - MLCL
Job Description Summary

By seeing things differently, Cushman & Wakefield anticipate market changes and are first to capitalise, ensuring clients and the business can “be what’s next.” We are at the forefront of our national business, putting ‘ideas into action’ for our clients and leading our people to succeed.
Job Description

We have a great opportunity for a high energy, results orientated Guest Service Agent to join our team located in Brisbane CBD. Our Guest Service Agents are the first point of contact on behalf of Cushman & Wakefield for both residents and visitors. With a focus on listening to and anticipating needs, making the interaction simple, effective and timely.

Key Accountabilities

Meet and greet visitors proactively in a timely manner and work alongside Security Team
Manage reception services to ensure a positive customer experience
Announce arrival of guests;
Responsible for leading and delivering workplace services ensuring consistently high levels of customer service satisfaction and strategic delivery of operational requirements. Accountable for workplace operations
Liaise with cleaning contractors to ensure kitchen areas, meeting rooms, and the Wellness centre, etc. are clean and are being used for the correct purpose
Complete daily walkthrough of workspace, reporting any maintenance and cleaning issues
Ensure locker data integrity is maintained
Meeting and event coordination - Work with contractors e.g. security, cleaning and catering to meet event requirements
Develop operational standards, playbooks, operating manuals, and processes for all aspects of the workplace

About you:
Experience in a reception or front line information exchange within a corporate or hospitality environment
An effective telephone manner
Good written communication and interpersonal skills
A common-sense approach to problem solving
Time management skills and ability to multitask
Energetic, anticipate demands and be proactive within the scope of the role
Basic to intermediate Microsoft Office Suite
Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

Being part of a growing global company;
Career development and a promote from within culture;
A Supportive and flexible environment;
A workplace which promotes diversity and inclusion in everything we do.
If you are a strong team player who has a positive outlook and can-do attitude to find solutions quickly and efficiently submit your application today using the Apply button below.

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.


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