09 Apr

Guest Experience Agent Jobs Vacancy in Mantra Group

Position
Guest Experience Agent
Company
Mantra Group
Location
VIC
Opening
09 Apr, 2019 17 days ago

Mantra Group urgently required following position for Guest Experience Agent. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Guest Experience Agent Jobs Vacancy in Mantra Group Jobs Details:

Inspired by and dedicated to Australian contemporary artists, Art Series Hotels offers a hotel experience a little extraordinary.

Do you have the ability to make people smile?

Enjoy telling visitors about the things that are a ‘must see’ during their stay?

This boutique Art Series Hotel, The Cullen in the heart of Prahran is home to a team of hospitality professionals as bold and unique as the art that hangs on its walls by the late, great Adam Cullen. If you are a person who is inspired, who is passionate in all you pursue, and are bold enough to seize this opportunity, here we are.

We are currently looking for a motivated, bubbly and vibrant
Guest Experience Agent
to join our friendly Front Office Team.

Often the first point of contact for our guests, your strong communication skills will shine through in this role by delivering service excellence from check in to check out and everywhere in between. A wide variety of tasks will ensure that every day is different from selling the hotel’s facilities, taking reservations and maintaining guest accounts to recommending and selling tours to local attractions.

You may have previous experience in a similar role, or you may be a customer service superstar in a different industry, either way we would love to hear from you.

There are a few things that will make you shine in this role, having energy and a positive attitude, a genuine customer service focus and a dedication to always making our guest’s smile during their stay. We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to multitask, work under pressure and think on your feet to quickly resolve issues.

If you're an energetic hospitality professional with a passion for customer service, apply now!

Want to know what it's like working with Accor Hotels?


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