Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.
- Join the passionate team at Villawood Immigration Detention Centre
- Pivotal position to suit a flexible, capable & experienced retail assistant
- Casual position based in Villawood, NSW
You will possess a friendly and helpful demeanour coupled with proven success in providing service excellence within the retail environment. You will be operating within a fast paced and sometimes challenging environment. You will need to demonstrate resilience and have a calm manner with good attention to detail to meet the responsibilities of this position. You are a respectful and professional person who demonstrates exceptional moral values in everything you do.
About the role
We are seeking an experienced and customer-focused Shop Assistant to provide superior customer service within the store based in our facility at Villawood Immigration Detention Centre (VIDC) site based at Villawood, NSW. This is a casual position offering a minimum 3 shifts per week, working across the seven-day week, including public holidays with the opportunity to cover leave. This role is a pivotal position and will suit a flexible, capable and experienced retail assistant who can demonstrate common sense along with a willingness to work within a multicultural and dynamic environment. You will be responsible for the store stock control maintenance and replenishment and manual handling is part of this role. A key requirement is the ability to compile the weekly list of available stock items, sales transactions and the collation of detainee points whilst taking pride in the store and ensuring it is safe and clean always.
To be successful in this role, you will have:
- The highest levels of personal integrity and ethical behaviour
- Experience in customer service within a retail environment
- Good computer skills
- Superior skills with numeracy and accuracy
- Proficient in written and verbal English language
- Presentation and Stock control
- Certificate II in Retail (desirable)
- Ability to maintain an Australian Federal Police Clearance
- Maintain a current Working with Children certificate
This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment as an essential selection component for this role.
We are trusted to ensure the safety and wellbeing of people in our care across Australia’s network of immigration centres. Our team provides fully integrated services across facilities management, accommodation, catering, welfare, engagement, security, transport, and escorting. We are committed to treating people in our care with dignity and respect in a safe and secure environment.
At Serco, you’ll be part of a team of more than 50,000 people delivering essential services on behalf of governments and organisations around the world. We apply world's best practice, insights and technology across six key sectors: Citizen Services, Defence, Health, Immigration, Justice and Transport. But no matter your role or where you’re based, we each share the same goal – to bring service to life to make a positive difference every day. To learn more please visit www.serco.com/aspac
If you are inspired to make a positive difference and would like to be considered for this opportunity, please submit your cover letter and resume by clicking the 'Apply Now' button.
Serco values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people help in ways that matter.
We are committed to diversity and we encourage people from different backgrounds including Aboriginal and Torres Strait Islander people, culturally and linguistically diverse and people with disabilities to apply.