Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.
Do you have the ability to make people smile?
Enjoy telling visitors about the things that are a ‘must see’ during their stay?
Mantra Chatswood is located in the centre of Chatswood, a thriving business and shopping district, 10km north of Sydney's CBD. The hotel offers contemporary, apartment style accommodation, featuring 165 Studio, one and two bedroom apartments; each stylishly decorated and equipped to cater to all Sydney accommodation travel needs.
We are currently looking for a motivated, bubbly and vibrant
Guest Service Agent
to join our friendly Front Office Team.
Often the first point of contact for our guests, your strong communication skills will shine through in this role by delivering service excellence from check in to check out and everywhere in between. A wide variety of tasks will ensure that every day is different from selling the hotel’s facilities, taking reservations and maintaining guest accounts to recommending and selling tours to local attractions.
You may have previous experience in a similar role, or you may be a customer service superstar in a different industry, either way we would love to hear from you.
There are a few things that will make you shine in this role, having energy and a positive attitude, a genuine customer service focus and a dedication to always making our guest’s smile during their stay. We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to multitask, work under pressure and think on your feet to quickly resolve issues.
If you're an energetic hospitality professional with a passion for customer service, Apply now!
After more? Follow us on Instagram #CheckinwithMG or mantragroup.com.au/careers
Want to know what it’s like to work at Mantra Group?