17 May

Manager Telecom Network Operations And Maintenance Jobs Vacancy in Tata Communications Melbourne

Position
Manager Telecom Network Operations And Maintenance
Company
Tata Communications
Location
Melbourne VIC
Opening
17 May, 2018 8 days ago

Tata Communications Melbourne urgently required following position for Manager Telecom Network Operations And Maintenance. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Manager Telecom Network Operations And Maintenance Jobs Vacancy in Tata Communications Melbourne Jobs Details:

Job Family Descriptor
Responsible for creating and maintaining infrastructure necessary for the growth and the upkeep of field and Network operations which shall include Internet Data Centers, ATM sites, Cable Landing Stations and NW space to drive network efficiency and availability. Drive the procurement and technical planning of TGN and submarine cables owned by consortiums/TCL and effect cost savings. Corrects mission critical utility infrastructure problems effectively at optimal costs and in a timely manner. Ensuring necessary co-ordination on certification and field level testing, as appropriate for the business segment. Coordination with the Technical teams for new enhancements/issue resolution. Drives initiatives, industrialization, and efficiencies to facilities for improvements (i.e. enhancements, updates, upgrades, new systems). Establishes tools and procedures to monitor field operations performance. Ensure reliability and robustness of the cable systems. Set up configurations - number of fibre pairs in the cable, capacity, landing stations. Manage the complete capacity distribution and traffic activation on the cable system. Provide manpower technical resource support for internal customers during Project Implementation and Delivery. Maintains critical power and environment quality standards to achieve optimal levels of operation. Tracks and monitors the environment performance to ensure minimal interruption to network transmission and/or network switches. Ensuring compliance with all regulatory stipulations within the region. Represent interests of TCL in the cable consortiums (IMEWE, SEAMEWE etc.)To lead, drive and monitor all maintenance and cost savings activities related to facilities including facility maintenance and thereby ensuring sufficient focus on optimizing cost of facility infrastructure while maintaining reliability, both in terms of operations and capital investments. Some roles within this group may manage marine cables and network equipment maintenance, international real estate management, security operations for all sites and Network ensuring adequate support for maintenance of international facilities and network at optimal costs, ensuring sufficient focus on optimizing cost of facility infrastructure while maintaining reliability , both in terms of operations and capital investments.


Level Descriptor
May be an individual contributor or may lead a team through expertise in most or all areas within Telecom Network Operations and Maintenance. Tactical role which provides a marked contribution to defining the direction of new products, processes, standards or operational plans based upon business strategy, with a significant mid term impact on business unit overall results. May lead important projects that require providing experienced project team members with instruction, guidance and advice in all aspects of the project to ensure delivery of quality outcomes. Provides a second level management to a group of one or more teams led by a supervisor/team leader which in turn could comprise a combination of professional, technical administrative staff. Identifies problems and significantly improves, changes or adapts existing methods and techniques. Focus is on implementation and control rather than policy and strategy development. Impact of decisions made is short-mid term in nature. Self-sufficient, capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision. Able to identify problems and significantly improve, change or adapt existing methods and techniques. Education: Graduate in any discipline Experience: 12-15 years of project mgmt and/or crisis management


Purpose - Broad objective of the role

  • Provide specialist network and operations support and management of Assigned projects
  • Coordinate internal resources and third parties/vendors for the flawless execution of network Related projects
  • Provide specialist support and management of network rehabilitation tasks within the copper access network either under incident conditions or from proactive identification where the copper network does not meet the physical standards required to maintain working services or achieve the minimum speed guarantee throughout the co-existence period
  • Provide high degree of facilitation/coordination of each network rehabilitation and remediation task which will include working closely with field workforce across AUS
  • Enhanced Troubleshooting and diagnosis of service problems
  • Ensure that all projects, process and system requirements are delivered on-time, within scope and within budget
  • Gather project and network improvement requirements and engage all relevant stakeholders to improve customer experience
  • Ensure operational and functional deliverables and Reporting are met
  • Develop a detailed project plan to track progress and reporting
  • Report and escalate to management as needed
  • Manage the relationship with the client and all stakeholders
  • Engage with customer teams to improve service quality and performance of network
  • Establish and maintain relationships with third parties/vendors
  • Create and maintain comprehensive project documentation



Operating Network - Key External



Operating Network - Key Internal



Size and Scope of Role - Financial



Size and Scope of Role - No. of direct reports



Size and Scope of Role - Total team size



Size and Scope of Role - Other size parameters



Minimum qualification & experience

  • 10-12 years of experience in Copper and Network field Operations
  • B.E. / B. Tech in Electronics & Telecommunications, Industrial Engineering
  • Ability to interface with senior leadership team and global consulting experience:
  • Should have experience in Telecommunications Network Operations and IT operations
  • Knowledge of FTTN Design and VDSL2
  • Excellent Understanding of Service Delivery, Service Assurance & billing processes of telecom operator – Enterprise, Wholesale or Retail
  • Operations and delivery network improvement and business operations
  • Experience in End to End Process design and development and network operations
  • Demonstrated ability workings cross-functionally in an organization to negotiate and achieve business outcomes in a collaborative and supportive manner.



Other knowledge/skills

  • 10 years of Telecom experience preferably in Telecom Operations Good Understanding of Telecom Wireless & Wireline Product portfolio – Mobile Prepaid, Postpaid, MPLS, ILL, IPVPN, UCC etc
  • Expert in Copper network technology
  • Experience in Design and Performance management
  • Experience in Service Quality management
  • Experience in Service Management and Assurance in leading Telco.
  • Experience in engagement with Sr Leadership
  • Demonstrated approach to problem solving
  • Excellent Documentation skills.
Highly self-motivated, with a high degree of initiative, able to exercise effective independent judgement, often under a high degree of Pressure



Key Responsibilities



Technical Competencies



Knowledge / Skills

Communication Skills


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